In line with our vision at GENBA Group, we develop, manufacture, and provide after-sales services for durable, safe, and reliable products that exceed our customers’ quality expectations.

We ensure compliance with the requirements of the ISO 9001 Quality Management System to enhance our quality performance across all processes, committing to continuous improvement by providing the necessary resources. In this context, we are dedicated to:

• Ensuring the compliance of our products and services with customer requirements and enhancing customer satisfaction,
• Achieving company and unit goals with a team spirit based on the philosophy of Total Quality,
• Encouraging innovative and creative approaches,
• Ensuring full compliance with national and international standards and legal regulations,
• Reviewing our business processes with a risk and opportunity assessment approach and applying strategies to enhance our performance,
• Increasing the efficiency of our business processes to a level that can compete internationally by utilizing data management and digital tools in line with the principle of continuous improvement,
• Enhancing the quality awareness of all our employees and stakeholders.

We manage these principles and activities in an integrated manner with our other management systems and work with full dedication to become a leading organization in our sector.